Zimbali Golf Cart Rentals
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Rental terms

Rental terms

These are the terms for renting a golf cart from us, written in plain English. Please read them before you book. When you collect or receive your cart, you’ll also sign a rental agreement, which sets out the same rules in more detail.

1. Who we are

Zimbali Golf Cart Rentals is an independent business. We’re not part of, or endorsed by, the Zimbali Estate Management Association (ZEMA), the Zimbali Lakes Resort Management Association (ZLRMA), The Capital Zimbali or Zimbali Lodge.

You can reach us on WhatsApp at +27 73 304 3418 or by email at bookings@zimbalicartrental.co.za.

2. Booking and confirmation

Sending an enquiry, on WhatsApp or through the website form, doesn’t book a cart. Nor does the automatic email you get after using the form.

Your booking is confirmed once we’ve told you in writing (on WhatsApp or by email) that a cart is free on your dates, and we’ve received your payment.

3. Rental period

The minimum rental is two days. We agree the start date, the return date and the delivery or collection times with you in writing before the rental starts.

If you’d like the cart for longer, ask us before your return date. We’ll extend the rental if a cart is free.

4. Payment

You can pay by EFT or in cash. We don’t take card payments.

Our rates aren’t published on the website. We give you the price for your dates before you book.

We send our bank details to you privately, on WhatsApp or from bookings@zimbalicartrental.co.za. We’ll never ask you to pay into an account that came from anyone else. If you’re unsure whether a message is from us, check before you pay.

5. No deposit, but a signed rental agreement

We don’t take a deposit. Instead, before you use the cart, the person renting it signs our rental agreement and indemnity form. If anything in these terms differs from the signed agreement, the signed agreement applies.

6. Looking after the cart

From the moment you receive the cart until it’s back with us, you’re responsible for it.

  • If the cart is damaged, lost or stolen while it’s in your care, you pay for the repair or replacement. Ordinary wear and tear, and faults you didn’t cause, aren’t your responsibility.
  • Tell us straight away about any damage, accident or fault, however small.
  • Keep the cart somewhere sensible when you’re not using it, and take the key with you.

There are no extra fees for delivery, cleaning or charging. The only extra charge is the late return fee in section 9.

7. Inside the estate only

The carts are for use inside the Zimbali estate only. Never take a cart out of the estate gates or onto a public road.

8. Safe use

When you rent a cart, you agree that:

  • the driver always holds a valid driver’s licence and is a responsible adult;
  • nobody drives after drinking alcohol or taking drugs;
  • the cart carries no more people than it has seats;
  • children never drive, and an adult is with them whenever they ride;
  • everyone keeps their arms and legs inside the cart while it’s moving;
  • you keep to the estate’s 25 km/h limit for carts;
  • you follow the estate’s rules for golf carts, including its 25 km/h speed limit, and any instructions from estate security;
  • you keep to the estate’s roads, driveways and designated cart paths, keep left, and give way to pedestrians and animals; and
  • you park only where the estate allows.

Driving a golf cart carries some risk, especially on slopes and sharp corners. Drive slowly, take care around pedestrians, cyclists and wildlife, and stop if you’re unsure.

If the cart is used against these rules, you’re responsible for any damage or loss that follows, and we may end the rental and take the cart back.

9. Returning the cart and late return

The cart goes back on the return date we agreed, a bit like checking out of a hotel. Either we collect it or you drop it back, as arranged.

If the cart isn’t back on the agreed day, a late return fee applies. If you know you’ll be late, tell us as early as you can.

10. Breakdowns

If the cart breaks down or stops working properly, stop driving it and WhatsApp us. We’ll swap in another cart as quickly as we can. Please don’t try to repair it yourself.

11. Cancellations

If your plans change, please let us know as soon as you can.

  • If you cancel more than 48 hours before your start date, we’ll refund what you’ve paid in full.
  • If you cancel within 48 hours of your start date, we may keep up to one day’s rental.
  • If we have to cancel, for example because no cart is available, we’ll refund you in full.

Refunds are paid by EFT to the account you give us.

12. Our liability and your indemnity

This is a summary. The full wording is in the rental agreement you sign.

  • You use the cart at your own risk, as far as the law allows.
  • You agree to cover us against claims, costs or losses that come from how you, your passengers or anyone you let drive use the cart, including breaking these terms.
  • We aren’t responsible for personal belongings left in or lost from the cart.
  • Nothing in these terms limits any right you have under the Consumer Protection Act, or our responsibility where the law doesn’t allow it to be excluded.

13. Your personal information

We use the details you send us only to reply to you and arrange your rental. See our privacy notice.

14. Changes to these terms

We may update these terms from time to time. The version that applies to you is the one on this page on the day your booking is confirmed.

15. Law

These terms are governed by the law of South Africa.

16. Contact

Questions about these terms? WhatsApp us on +27 73 304 3418 or email bookings@zimbalicartrental.co.za.